About three years back a new branch of HDFC opened in my town. I already had an account with HDFC at a Branch further
away from my home. So I shifted my bank account to the near by one.Last 4 years or so I have come in touch with many
personal bankers that I can conclude relationship that forms at these locations ( Read private is purely selfish).
Only one soul out of many really seemed to have meant when she smiled and discussed issues with me.
Others ( Both men and women) usually talked nice to me to meet their last minute target deadlines.It is a private bank so I don't codone it blindly,however what upset me with many such men and women was for them it was only that i.e a investment catch.
Over many Hi's and short chit chats spread across months I had hoped there would be some sort of friendship that
would come into play.It is true I was looking out for friends at a new town .
I can describe two events with two genders. Lets start with a lady :)On two occasions I had helped this lady and her fiance to meet up their target deadlines with two different products.
When Mr.X told me about their wedding I had initially thought it was 'telling a friend' part only later it transpired on me he did that to inform me that the lady staff who I was talking to for about 15mins til a minute ago ( As I waited for a forex DD) is his girl.It was more of a 'Don't talk to her too much'
There was this another Gentleman who despite me repeating many times I would like to meet him at branch rather at home;drops by my home with another colleague ( who is from insurance section of his parent company) for heavy canvassing of a product and the eagerness this man showed vapourised when I had a problem with credit card.
Just when I had almost convinced all new age banking staff are wearing a dirty smile a lady showed that there are people like her who do look out for customers. This female despite leaving in few days for another Private bank worked hard to get a issue solved for me; thought she didn't succeed I was impressed at her efforts .
I hope she keeps her positive attitude at work and succeed in todays private banking environment which fosters manipulation.
